Tourism in our country is an increasingly dynamic and demanding sector. And the concept of sustainability has gained increasing importance within the sector. Portugal is a destination of choice, Predicados do Douro Palace faces good sustainability practices, not as an obligation, but as a natural way.
Being aware of the importance of maintaining a sustainable tourism development, and assuming the principles specifically adopted in the World Charter on Sustainable Tourism, the unit commits to carry out a sustainable management of its activities, as well as comply with the requirements established in the Biosphere Hotel framework, which includes, among other things, the legal requirements that regulate the effects generated by the tourist activity.
Thus, we base all our policies and values accordingly.
MissionAlways value the principles of sustainability, to preserve the environment, to encourage the interaction of guests with the local community, to show Portuguese traditions, customs and culture, as well as to provide a service of excellence and refinement evidenced in our facilities, offer of differentiated experiences and in the proximity and well receive of the guests. Promote the northern region, namely Porto and Douro, as an appealing, modern and historic destination.
VisionWe believe that the firmness of our commitment and our strategic vision of sustainability, betting on a service of quality, excellence and refinement, taking into account the relationship we establish with clients, employees, suppliers and local communities dignify responsible tourism in the Porto region and Douro.
ValuesThe values for which we are governed are as follows:
- Refinement, comfort and quality;
- Well-being of our guests;
- We want our guests to feel at home;
- Valorization of the community and local heritage as well as regional;
- Economic, Social and Environmental Sustainability;
- Continuous improvement in service delivery;
The Responsible Tourism Policy is active so whenever circumstances require it, it will be updated by adopting and publishing new sustainability objectives.